The first step, and the most important one, in every salon visit is
the consultation. Whether you’re seeing a stylist/colorist for the first
time or are returning to the trusted stylist/colorist you’ve been
seeing for months or years, every salon visit should start with a
consultation.
The questions I always ask my clients are: What do you love about
your hair? What do you not like about your hair? What is your
profession? (A professional person will want a classic look, not a
high-fashion or extreme color or cut.) What is your lifestyle? (Someone
who is athletic and washes his/her hair on a daily basis will need a
low- or no-maintenance style.) What length do you have in mind? What
color are you thinking of? (Here’s where a photo is worth a thousand
words!) How much time are you willing and able to commit to styling your
hair on a daily basis? What is the time and money budget you are
willing and able to commit to salon visits to maintain the color and
style? And when my client is considering a big change in color and/or
length, I always ask if his/her significant other will be onboard with
the change. (Sometimes pleasing the client is not enough; you also have
to please their loved one who’s waiting at home.)
A good colorist will always tell you the truth, not what you want to
hear. He/she will tell you if the color you desire is suitable for your
skintone, and eye color and, if not, will be able to suggest what color
and shade will be most flattering. He/she should also tell you how
much maintaining that color will cost you in time and money.
Prescribing the best products to use for home care based on the texture
and condition of your hair and the ability to protect your color is an
important part of the consultation, as is suggesting salon treatments to
repair damage you may already have and preventing future damage.
A good stylist will also tell you if the style and length you desire
is suitable for the texture of your hair, the shape of your face, and
your body proportion, or if modifications are necessary to give you a
result you will love.
A prospective colorist/stylist should cover all of these criteria and
listens attentively and respectfully to your answers. He/she should
also answer any questions you may have to your satisfaction. If he/she
is evasive to any of your questions, tries to be funny at your expense,
or is the least bit rude, go elsewhere until you find someone you can
trust.
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